Digital Strategies That Drive Success in Family Businesses

Podcast: Digital Strategies That Drive Success in Family Businesses
Leaning on two decades of strategic planning and corporate finance experience, Travis helps advise clients through the lens of gaining a strategic advantage, growth, capital investment, and brand as an asset. He partners with clients to define brand strategy and establish a differentiated market position.
Key Highlights
[00:01 – 11:45] Opening Segment
- Family-owned and multi-gen businesses need to rethink their brand strategy
- Focusing on both external and internal audiences
- Businesses and business leaders need to become content creators
- The wealth transfer and leadership transition from Gen X to millennials
- How to create a website that goes beyond a digital catalog
[11:46 – 24:14] Understanding Digital Strategies to Drive Outcomes
- How to leverage technology, branding, and marketing for success
- Focus on creating digital experiences for end usersModes of building relationships have changed
- Questions to ask when vetting a digital vendor/partner
- Leveraging family businesses’ stories into the digital atmosphere
[24:15 – 34:27] Closing Segment
- Best practices for auditing, iterating, and AB testing digital experiences
- Consumers don’t want choice, they want confidence in making the right choice
- Removing unnecessary activity or hops from the customer journey is key
Additional Links:
The War on Clunk article: https://www.familybusinessmagazine.com/war-clunk
Brian’s Linkedin: https://www.linkedin.com/in/brian-c-adams/
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