EXCELSIOR CAPITAL PRESENTS

Best Practices for Managing Conflict in Family Offices

Andy Busser is the President of Family Office at Pitcairn, a 100 year-old family office serving more than 100 families around the United States.

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Podcast: Best Practices for Managing Conflict in Family Offices

Andy Busser is the President of Family Office at Pitcairn, a 100 year-old family office serving more than 100 families around the United States. Andy has been working with wealthy families as a management consultant, private equity investor, and family office executive for more than 20 years and brings a broad range of perspectives to America’s leading families of wealth.

Key Highlights

[00:01 – 12:51] Conflict in Families: How to Manage It

  • Andy discusses the different types of family conflict and how to manage them
  • How conflict is inherent within families
  • Best practices for managing conflict, including pre-planning, finding a sounding board, and staying calm 

[12:52 – 18:04] Tips for Preventing Family Conflict

  • Why the best practice for family conflict resolution is to have a mix of internal and external experts
  • Having a third party help, such as a therapist or psychologist, can be hugely helpful
  • Why it is important to find common ground with ancestors in order to create a vision for the future of the family

[18:05 – 30:09] Choosing the Right Family Office Platform

  • Having a third party help, such as a therapist or psychologist, can be hugely helpful
  • The number one issue families face is succession planning
  • Why kids need opportunities to engage in responsibility, such as through a family council or committee 

[30:10 – 31:30] Closing Segment

 

Additional Links:

LinkedIn: https://www.linkedin.com/in/abusser/ 

Website: www.pitcairn.com 

Brian’s Linkedin: https://www.linkedin.com/in/brian-c-adams/

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